If you have never seen your computer locked up, call me at once because you are a rare breed. If you have seen your computer locked up, then you probably have noticed one of these symptoms:
First, you need to see if a software application (one of your programs) is locked up, or if your computer is "no-kidding locked up". If it is really locked up, there really is nothing you can to to unlock it, except turn it off (note: this is the last resort, and not a good habit). If a software application is locked up, most likely you can 'kill' the program and keep working normally.
Press the Caps Lock key on and off. If the caps-lock indicator light on the keyboard responds, then you know that a software application has your computer locked up. If nothing happens when you press the caps-lock key, then you are stuck, and you might as well shut off the machine and reboot. Try to get back in normally and continue working when your computer comes back up.
Hold down the [Control] & [Alt] keys then tap the [Delete] key. The Close Program dialog box will come up. You will notice that it has all of your open programs listed. Look for one that has [not responding] appended to it. If none of the open programs has this on it, then you need to guess which one is locked up. Select this program, and select End Task. Wait a few seconds, and windows will tell you that this program is not responding, and it will ask you if you want to wait, or end task...select End Task again, and hopefully you can continue normally. You can safely End Task on all programs except Explorer and Systray.
Now let's try to fix the problems. Try the following steps in the order listed:
If you have any questions, please donít hesitate to call me: